Category: dammam

Sales & Marketing Coordinator – Residence Inn – Dammam Saudi Arabia

Jobs at Residence Inn hotel Dammam Saudi Arabia
On: By: Admin

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Job Description
Job Number 23037082
Job Category Sales & Marketing
Location Residence Inn Dammam, Prince Muhammed Bin Fahd Rd, Dammam, Saudi Arabia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

 

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

Income Auditor – Dana Rayhaan hotel – Dammam Saudi Arabia

jobs at Dana Rayhaan hotel Dammam Saudi Arabia
On: By: Admin

Ref:JB4623210
Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Income Auditor you are responsible to review and verify all financial reports in order to ensure a proper authorization in compliance with the applicable policies and procedures, whereby your role will include key responsibilities such as:

• Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance
• Distribute daily reports after obtaining Director of Finance / Financial Controller’s approval
• Review rage variance report in order to ensure the correct rate is applied
• Review the city ledger and credit card transfers of the day and pass the same to the Accounts Receivable
• Audit the daily cash summary and update General Cashier’s report
• Review overages and shortages of Cashiers and take appropriate action and review Front Office foreign exchange rates as and when required
• Conduct float counting of all house fund holders on a weekly basis and prepare a monthly float count summary

Skills
Education, Qualifications & Experiences

You should have a degree in hotel management or accounting and at least one year previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System an asset.

Knowledge & Competencies

The ideal candidate will be an analytical, pragmatic thinker with a high level of integrity and professionalism. You are result oriented, able to adjust priorities and manage time wisely in a fast-paced environment and maintain a fair, consistent set of standards. You are proactive and flexible, while possessing following additional competencies:

Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results

Telephone Operator (Saudi only) – Dana Rayhaan hotel – Dammam Saudi Arabia

jobs at Dana Rayhaan hotel Dammam Saudi Arabia
On: By: Admin

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Ref:JB4557095
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:

• Receive each guest call in a professional and friendly manner
• Maintain effective communication with all related department to ensure smooth service delivery
• Handle every query in a polite and courteous manner and exceed guest expectations
• Ensure guests are greeted by name upon calling as per the Rotana Standard
• Maintain an up to date knowledge of the hotel and local services
• Maintain an awareness of guest profile through the Opera guest profile system
• Complete management’s long distance call vouchers and record them on the traffic sheet
• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
• Take messages for guests and management as per the required standard

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork

Waiter/Waitress – Dana Rayhaan hotel – Dammam Saudi Arabia

jobs at Dana Rayhaan hotel Dammam Saudi Arabia
On: By: Admin

Expires in a month
Ref:JB4614466
Job Description
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job

Busboy – Dana Rayhaan – Dammam Saudi Arabia

jobs at Dana Rayhaan hotel Dammam Saudi Arabia
On: By: Admin

Ref:JB4614600
Job Description
We are currently looking for dynamic, and self motivated F&B professionals who want to move their careers forward.

As a Busboy you are responsible to provide basic support and service task to the assigned outlet, aiming for the highest possible customer satisfaction and the role will include key responsibilities such as:

• Perform tasks as per instructions from the immediate Supervisor and as per duty schedule e.g. basic cleaning work, polishing equipment, table settings etc
• Communicate with guests as per instructions e.g. place orders in the kitchen, pick up the food, clear and reset tables
• Ensure proper appearance and grooming while on duty
• Maintain a professional and friendly yet discreet relationship with the outlet patrons to ensure their wellbeing
• Be familiar with all menus, promotions and relevant issues concerning the assigned outlet
• Report cleanliness and maintenance issues to the immediate Supervisor
• Attend all regular departmental briefings and contribute to an open communication within the assigned team
• Be familiar with the company’s internal policies and safety procedures

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training in hospitality with preferable similar previous experiences. Good English communication skills are essential and additional language skills are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive individual with an outgoing and approachable character. You are a humble, dedicated individual, who works well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork

Head Baker – Dana Rayhaan hotel – Dammam Saudi Arabia

jobs at Dana Rayhaan hotel Dammam Saudi Arabia
On: By: Admin

Posted 14 days ago
Expires in 2 months
Ref:JB4623622
Job Description
We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Head Baker you are responsible to take care of the bakery section and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:

• Monitor all duty schedules in the bakery operation
• Create high quality and creative bakery products to satisfy the customer
• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks
• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with new recipes and preparation techniques
• Participate in establishing the month end inventory in the bakery
• Handle all food transfers out of the bakery to other areas and ensures proper documentation
• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control
• Consult and check on daily bakery requirements, functions, buffets and last minute events
• Ensure highest standards of hygiene within the bakery section

Skills
Education, Qualifications & Experiences

You should have a professional kitchen apprenticeship or chefs training course and previous experiences in Bakery section along with good culinary skills. The ability to communicate well in English and a proven track of pastry preparation, presentation and preservation knowledge is an essential.

Knowledge & Competencies

The ideal candidate will be positively spirited and passionate about food and be committed to work together with the service team to deliver an amazing guest experiences every time. You are a very positive, dynamic, creative and dedicated team player with the ability to work in a multicultural environment and under difficult condition while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Front Desk Agent (Saudi only) – Dana Rayhaan hotel – Dammam Saudi Arabia

jobs at Dana Rayhaan hotel Dammam Saudi Arabia
On: By: Admin

Ref:JB4615769
Job Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork

 

Assistant HR Manager (Saudi Only) – Residence Inn hotel – Dammam Saudi Arabia

Jobs at Residence Inn hotel Dammam Saudi Arabia
On: By: Admin

MORE INFORMATION

Job Description
Job Number 22200488
Job Category Human Resources
Location Residence Inn Dammam, Prince Muhammed Bin Fahd Rd, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9’s). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

pastry Chef – Dana Rayhaan hotel Dammam Saudi Arabia

Jobs at Dana Rayhaan Dammam Saudi Arabia
On: By: Admin

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Jobs at Dana Rayhaan Dammam Saudi Arabia
Jobs at Dana Rayhaan Dammam Saudi Arabia

Pastry Chef
Dana Rayhaan
Dammam, Saudi Arabia
Posted 10 days ago
Expires in 2 months
Ref:JB4598539
Job Description
We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Pastry Chef you are responsible to take care of the daily pastry preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:

• Take full responsibilities of the pastry and bakery kitchen section
• Create high quality and creative pastry products to satisfy the customer
• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks
• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with new pastries recipes and preparation techniques
• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in pastry set up of buffets and special functions
• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control
• Consult and check on daily pastry requirements, functions and last minute events
• Ensure high standards of hygiene within the pastry kitchen

Skills
Education, Qualifications & Experiences

You should have a professional kitchen apprenticeship or chefs training course and previous experiences and wide knowledge within the pastry section along with good culinary skills. The ability to communicate well in English and a proven track of pastry preparation, presentation and preservation knowledge is an essential.

Knowledge & Competencies

The ideal candidate will be positively spirited and passionate about food and be committed to work together with the service team to deliver an amazing guest experiences every time. You are a very positive, dynamic, creative and dedicated team player with the ability to work in a multicultural environment and under difficult condition while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Head Housekeeping Supervisor – Dana Rayhaan hotel Dammam Saudi Arabia

Jobs at Dana Rayhaan Dammam Saudi Arabia
On: By: Admin

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Jobs at Dana Rayhaan Dammam Saudi Arabia
Jobs at Dana Rayhaan Dammam Saudi Arabia

Head Housekeeping Supervisor
Dana Rayhaan
Dammam, Saudi Arabia
Posted 9 days ago
Expires in 2 months
Ref:JB4500157
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’
• Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
• Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up
• Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
• Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
• Thorough knowledge of all the products and services provided by Housekeeping

Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results