Housekeeping Supervisor – Dar Rayhaan Hotel – Khobar Saudi Arabia

Jobs at Dar Rayhaan by Rotana Khobar Saudi Arabia

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Jobs at Dar Rayhaan by Rotana Khobar Saudi Arabia
Jobs at Dar Rayhaan by Rotana Khobar Saudi Arabia

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Skills

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Laundry Manager – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669694
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Director of Laundry / Laundry Manager you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Organize and control laundry department and maintain all relevant records
• Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Regularly analyze procedures in order to elaborate on ways for improvement and institute safety measures
• Follow up with engineering department on preventive maintenance and repair orders
• Organize production schedules to meet the requirements of various department and make regular water analysis
• Check on production methods and procedures, issue necessary orders to correct shortcomings and take inventory and control supplies
• Provide training to laundry employees and give regularly feedback about their performance
• Ensure that laundry employees are knowledgeable about hotel’s services and facilities
• Prepare duty roster and fill in monthly attendance record
• Investigate complaints and take corrective measures

Skills
Education, Qualifications & Experiences

You should have ideally a degree in hospitality with a vocational training within the laundry operation and previous experience as a Laundry Manager in a hotel environment. Excellent written and verbal English communication skills are essentials and computer knowledge is an added advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and focused personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, portraying a structured and goal oriented work philosophy and possessing following additional competencies:

Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations

Laundry Supervisor (Saudi only) – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669695
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
• Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests
• Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area
• Follow up with engineering department on preventive maintenance and repair orders
• Check daily production according to priorities and assist in the activities of the maker
• Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction
• Ensure that laundry employees are knowledgeable about hotel services and facilities

Skills
Education, Qualifications & Experiences

You should ideally have a degree or a vocational training within the laundry operation and previous experience in a similar role. Good command of written and verbal English communication skills are essentials and computer knowledge is an added advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Dry Cleaner – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669696
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Dry Cleaner you are responsible to ensure that laundry service, required by our guest is done on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Ensure that all items for dry cleaning are correctly marked
• Check and test garments for color fastening
• Check for any damage on received laundry prior to dry cleaning process
• Refill chemicals, clean filters and service the machines as needed
• Operate dry cleaning machine and ensure a high standard of dry cleaning
• Load and unload of dry cleaning machines with correct load amount
• Ensure the proper operation of all machinery and report any defects
• Change padding on machines as needed and assist and train other laundry colleagues in the process of dry cleaning
• Be full conversant with fire and safety procedures and adhere to them

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experiences as a Dry Cleaner in a high volume laundry. Good command of English and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be customer driven, pleasant and a courteous individual with an approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Laundry Order Taker (Saudi only) – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669697
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Order Taker you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Receive messages with regard to laundry pick up, deliveries, charges and special requirements from hotel guests
• Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards
• Ensure that guest services are met on time and that urgent requirements are done promptly
• Record all calls, room number, time of call and the name of the valet, who attended the call, in the logbook
• Receive outside guest and employee garments and pass them on for processing
• Inspect and sort cleaned items according to set procedures and make them ready for delivery or pick up after verifying they have been properly processed
• Mend all guest garments and ensure that all broken / missing buttons are replaced
• Record the laundry charges on the list and post the amount to guest account by using the micros machine
• Report any loss or damage of fixtures and equipment to the Laundry Manager
• Assist and replace the marker and assist supervisor with all paper work in the office
• Ensure the laundry is kept clean, neat and tidy
• Ensure that laundry employees are knowledgeable about hotel services and facilities

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experience in a similar position. Good command of written and verbal English communication skills are essentials. Computer knowledge or knowledge on micros system is a definite plus.

Knowledge & Competencies

The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Pressman – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669700
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Pressman you are responsible to ensure that laundry service, required by our guest is done on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Follow the policies and procedures of hotel and laundry department
• Work with conciseness in order to give the best results and good quality of work and keep regularly looking for other, more advanced pressing techniques
• Use proper care of pressing machines being used
• Responsible for proper operation, cleaning and maintenance of pressing machines
• Separate garments for appropriate pressing
• Handle all garments with care
• Know all pressing instructions and attend trainings and meetings within the department to be able to multitask
• Responsible when assigned to perform any other duties as designated by Superiors

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experiences as a Pressman in a high volume laundry. Good command of English and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be customer driven individual with an approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

 

Washer Man – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669701
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Washer Man you are responsible to ensure that laundry service, required by our guest is done on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Follow the policies and procedures of hotel and laundry department
• Work with conciseness in order to give the best result and good quality of work and also look after other pressing section
• Sort out the house linen and guest laundry according to the color and fabric
• Aware of different washing programs for different garments
• Have good knowledge of washing products and how and where to use them
• Use proper care of washing machines and chemicals being used
• Handle all garments with care
• Know all washing techniques and attend trainings and meetings within the department
• Assist and train other laundry employees to enhance their skills and allow multitasking

Skills
Education, Qualifications & Experiences

You should ideally have a degree or a vocational training within the laundry operation and previous experience in a similar role in a high volume laundry. Good command of English and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Laundry Attendant – Rotana hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Laundry Attendant
Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669702
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Attendant you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Ensure that the policies and procedures of hotel and laundry department are followed
• Work with conciseness in order to give the best results and good quality of work
• Manage proper care of flat iron being used
• Feed food & beverage linen to the flat iron
• Fold bed sheets and towels as per hotel standards
• Responsible when assigned to perform any other duties by Superiors
• Be full conversant with fire and safety procedures and adhere to them

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experience in a similar role in the hotel field. Good command of English and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Hotel Cleanliness Expert – Courtyard Hotel Riyadh Saudi Arabia

Jobs at Courtyard Hotel Riyadh Saudi Arabia

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Job Description
Job Number 23037330
Job Category Housekeeping & Laundry
Location Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

 

Laundry Supervisor – Courtyard Hotel – Jubail Saudi Arabia

Jobs at Courtyard Hotel Jubail

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Job Description
Job Number 23037314
Job Category Housekeeping & Laundry
Location Courtyard Jubail, King Faisal West Street Building No. 8557, Jubail City, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.