Purchasing Officer (Saudi only) – Centro Corniche hotel – Khobar Saudi Arabia

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Ref:JB4626153
Job Description
We are currently seeking for passionate and dynamic Materials professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Purchasing Officer you are responsible for executing, completing and ordering all daily allocated and authorized purchase requests and order in line with hotel and storerooms needs, whereby your role will include key responsibilities such as:

• Complete all administrative procedures concerning allocated requests and orders
• Select best price quotations, ensure best quality for all received orders upon order allocation confirmation
• Query and clarify any concerns regarding received purchase requests data, concerning description, units, quantities and specifications directly with the initiating department
• Coordinate with buyers on all matters concerning allocated requests, best practices to process (quotes) and complete (delivery) within logical time period
• Check and ensure that all approved and authorized purchase orders are timely forwarded (faxed or delivered) to the concerned vendors
• Review and update all personally entered (locked) price quotations, supplier’s data and date validity
• Interact with vendors for new products available in the market to serve as possible alternatives for used products, inform concerned and request samples for onward testing purposes and provide proof that product is of same quality, but better price

Skills
Education, Qualifications & Experiences

You should be ideally having a bachelor degree with previous experience in Materials within a multi national group. Command of an international computer purchasing system software & previous Middle East experience are an essential. Good command of written and spoken English is a must, knowledge of Arabic language is an added benefit.

Knowledge & Competencies

The ideal candidate will be an analytical, pragmatic thinker with the ability to set policies and procedures. You are able to adjust priorities and manage time wisely in a fast-paced environment and maintain a fair, consistent set of standards. You are proactive and flexible, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Reservations Agent (Saudi only) – Centro Corniche hotel – Khobar Saudi Arabia

jobs at centro corniche hotel khobar Saudi Arabia

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Ref:JB4631817
Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:

• Process and confirm guest room reservations made by clients on the phone, letter or fax
• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
• Show complete product knowledge, understand rate structure and apply rate management
• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
• Promote and maintain good public relations and endeavors to maximize business
• Maintain an accurate room status at all times
• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified

Skills
Education, Qualifications & Experiences

You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

Knowledge & Competencies

The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies:

Understanding the job
Teamwork
Taking Responsibility
Recognising Differences
Adaptability
Customer Focus

Housekeeping Attendant – Centro Corniche Hotel – Khobar Saudi Arabia

jobs at centro corniche hotel khobar Saudi Arabia

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Ref:JB4632007
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
• Remove Room Service tray and trolley from guestroom and corridors
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork

Guest Experience Supervisor – Aloft Hotel Dhahran – Khobar Saudi Arabia

Jobs at Aloft hotel Dhahran Khobar Saudi Arabia

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Job Description
Job Number 22201824
Job Category Rooms & Guest Services Operations
Location Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

Receptionist (Saudi only) – Marriott Executive Apartments – Khobar Saudi Arabia

Jobs at Marriott exec apartments in Khobar Saudi Arabia

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Job Description
Job Number 22201788
Job Category Rooms & Guest Services Operations
Location Marriott Executive Apartments Al Khobar, Building No 7791 Prince Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia,
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Guest Service Expert – Le Méridien Khobar, Saudi Arabia,

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jobs at Le Meridien Khobar Saudi Arabia
jobs at Le Meridien Khobar Saudi Arabia

Guest Service Expert
Job Description
Job Number 22173240
Job Category Food and Beverage & Culinary
Location Le Méridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia,
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

 

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

Laundry Supervisor wanted – KEMPINSKI AL OTHMAN HOTEL KHOBAR, SAUDI ARABIA

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jobs at Kempinski Othman hotel Khobar Saudi Arabia
jobs at Kempinski Othman hotel Khobar Saudi Arabia

KEMPINSKI AL OTHMAN HOTEL AL KHOBAR
AL KHOBAR, SAUDI ARABIA
Laundry Supervisor – (in English)
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Kempinski Al Othman Hotel

The spectacular new five-star Kempinski Al Othman Hotel Al Khobar offers sweeping views over the Al Khobar skyline. A wide range of rooms and suites are available, as well as 18 stunning, designer-styled apartments that combine the ultimate in elegance, space and comfort with all the services and amenities of a five-star hotel.

SCOPE

Supervise the efficient and economical process of all guests and in-house/outside laundry or dry cleaning requirements.

MAIN RESPONSIBILITIES

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor.
Train employees on all laundry procedures, including safety procedures and equipment operation.
Verify that laundry requests are completed for each department as needed.
Operate and monitor washing, dry cleaning, and drying machinery.
Assist Laundry Manager in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employee.
Supervise the operations and distribution of the linen, the recording of floor linen distribution and F&B linen returns whilst ensuring compliance with hotel policies, standards and satisfaction of internal and external guests.
Forecast room linen requirements based on occupancy and coordinate with outlet Managers the daily linen requirements for outlets to meet operational needs. It also involves the planning of large functions and or events
Organize, train staff on daily job operations and follow up to ensure that training is effective.
Conduct an annual inventory of all linen and a monthly F & B and room linen inventory. Maintain par stock level in order to respond to operational needs.
Coordinate with Floor Supervisor / Laundry Manager re-periodical washing / dry cleaning of bedroom linens such as duvet, bed pad, bed cover and curtains including repair and replacement.
Check quality of laundry processing of uniforms and linens sent for washing and inform Assistant Laundry Manager any deviations from standard. Coordinate with Laundry – test washing of materials for linen and uniform.
Control and monitor linen discarding. When appropriate, recycle to avoid wastage or arrange repair job or recommend new purchase. Record keeping of discarded linen and recommend their replacement.
Assist the Laundry Manager in the preparation of the budget for the linen and uniforms.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Organization: Kempinski Hotels

Location: Kempinski Al Othman Hotel Al Khobar

Job Type: Regular

Job Level:

Schedule: Full-time

Job Posting: Jun 16, 2022

Unposting Date: N/A

Job Number: 220000V9

Sales Manager wanted – Aloft Hotel Khobar Saudia Arabia

jobs at Aloft Hotel Khobar Saudi Arabia

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Mgr-Sales I
Job Description
Job Number 22171547
Job Category Sales & Marketing
Location Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia,
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY

 

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

 

CANDIDATE PROFILE

 

Education and Experience

 

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

 

CORE WORK ACTIVITIES

 

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

 

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

 

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and location needs.

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

 

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.