Category: receptionist

Health Club Receptionist – Fairmont Hotel – Makkah Saudi Arabia

Jobs at Fairmont hotel makkah Saudi Arabia
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Fairmont Makkah Clock Royal TowerLocation Mecca, Makkah, Saudi Arabia

Category Wellness & Recreation FAIRMONT

Job Start Date : 02/03/2023

Health Club Receptionist

Fostering the health and wellbeing of our guests, visitors and Heartists is an integral part of our Fairmont Hotels & Resorts culture. As Health Club Receptionist, your commitment to wellness will inspire your team to deliver exceptional service – and your guests and members to pursue their healthy living goals and a memory to share.

 

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka’aba. This 76-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic hospitality is seen throughout 1618 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose.

Summary of Responsibilities:
Reporting to the Health Club Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service.
Assist in all operations of health club and to have knowledge of all Fitness classes.
Assist guest with the use of fitness facilities.
Assist guests with product information and retail sales.
Provide guest information relating to Fitness Classes and special offers.
Assist the instructors with class bookings and managing the calendars.
Maintain stock levels and ensure all products are displayed as per standards.
Follow departmental policies and procedures.
Follow all safety and sanitation policies.
Reports any problems or questions to Health Club Manager/Supervisor.
Attends pre-shift briefings and handover to Supervisor/colleague at end of shift.
To report any equipment malfunctioning.
To report anything which may be a Health & Safety hazard.
Other duties as assigned.
Qualifications:

A passion for wellness
Previous experience in a luxury environment is an asset.
Ability to be flexible and work well under pressure in a fast-paced, changing environment.
Strong communication and interpersonal skills required with a professional appearance and demeanor.
Energetic individual who is able to prioritize to complete many diverse tasks concurrently.
Computer literacy in Office, Word, Excel is an asset.
Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

Constant standing and walking throughout shift.
Occasional lifting and carrying up to 20 lbs.
Occasional kneeling, pushing, pulling.
Occasional ascending or descending ladders, stairs and ramps.

Receptionist (Saudi only) – Marriott Executive Apartments – Khobar Saudi Arabia

Jobs at Marriott exec apartments in Khobar Saudi Arabia
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Job Description
Job Number 22201788
Job Category Rooms & Guest Services Operations
Location Marriott Executive Apartments Al Khobar, Building No 7791 Prince Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia,
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Receptionist – Hilton Jeddah – Saudi Arabia

Jobs at Hilton hotel Jeddah Saudi Arabia
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JOB DESCRIPTION
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

What will I be doing?

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer service at all times
Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Comply with hotel security, fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments, as necessary
What are we looking for?

Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in a customer-focused industry
Completed high school certificate or equivalent
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in cash handling