F&B Service Expert – Sheraton Hotel – Makkah Saudi Arabia

jobs at Sheraton Hotel Makkah Saudi arabia

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Job Description
Job Number 23017834
Job Category Food and Beverage & Culinary
Location Sheraton Makkah Jabal Al Kaaba Hotel, Jabal Al Kaaba, Makkah, Saudi Arabia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

 

 

Waiter/Waitress – Dana Rayhaan hotel – Dammam Saudi Arabia

jobs at Dana Rayhaan hotel Dammam Saudi Arabia

Expires in a month
Ref:JB4614466
Job Description
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job

Busboy – Dana Rayhaan – Dammam Saudi Arabia

jobs at Dana Rayhaan hotel Dammam Saudi Arabia

Ref:JB4614600
Job Description
We are currently looking for dynamic, and self motivated F&B professionals who want to move their careers forward.

As a Busboy you are responsible to provide basic support and service task to the assigned outlet, aiming for the highest possible customer satisfaction and the role will include key responsibilities such as:

• Perform tasks as per instructions from the immediate Supervisor and as per duty schedule e.g. basic cleaning work, polishing equipment, table settings etc
• Communicate with guests as per instructions e.g. place orders in the kitchen, pick up the food, clear and reset tables
• Ensure proper appearance and grooming while on duty
• Maintain a professional and friendly yet discreet relationship with the outlet patrons to ensure their wellbeing
• Be familiar with all menus, promotions and relevant issues concerning the assigned outlet
• Report cleanliness and maintenance issues to the immediate Supervisor
• Attend all regular departmental briefings and contribute to an open communication within the assigned team
• Be familiar with the company’s internal policies and safety procedures

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training in hospitality with preferable similar previous experiences. Good English communication skills are essential and additional language skills are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive individual with an outgoing and approachable character. You are a humble, dedicated individual, who works well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork

Head waiter – hilton Convention hotel Makkah Saudi Arabia

jobs at Hilton Convention hotel Makkah Saudi Arabia

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jobs at Hilton Convention hotel Makkah Saudi Arabia
jobs at Hilton Convention hotel Makkah Saudi Arabia

Head Waiter
LocationMakkah, Al Madinah, Saudi Arabia CategoryHotel Hilton Makkah Convention Hotel, Jabal Omar HOT08JZT
JOB DESCRIPTION
A F&B Supervisor is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

 

What will I be doing?

As a F&B Supervisor, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Head Waiter will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all products
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?

A F&B Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!