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Laundry Manager – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669694
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Director of Laundry / Laundry Manager you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Organize and control laundry department and maintain all relevant records
• Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Regularly analyze procedures in order to elaborate on ways for improvement and institute safety measures
• Follow up with engineering department on preventive maintenance and repair orders
• Organize production schedules to meet the requirements of various department and make regular water analysis
• Check on production methods and procedures, issue necessary orders to correct shortcomings and take inventory and control supplies
• Provide training to laundry employees and give regularly feedback about their performance
• Ensure that laundry employees are knowledgeable about hotel’s services and facilities
• Prepare duty roster and fill in monthly attendance record
• Investigate complaints and take corrective measures

Skills
Education, Qualifications & Experiences

You should have ideally a degree in hospitality with a vocational training within the laundry operation and previous experience as a Laundry Manager in a hotel environment. Excellent written and verbal English communication skills are essentials and computer knowledge is an added advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and focused personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, portraying a structured and goal oriented work philosophy and possessing following additional competencies:

Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations

Laundry Supervisor (Saudi only) – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669695
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
• Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests
• Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area
• Follow up with engineering department on preventive maintenance and repair orders
• Check daily production according to priorities and assist in the activities of the maker
• Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction
• Ensure that laundry employees are knowledgeable about hotel services and facilities

Skills
Education, Qualifications & Experiences

You should ideally have a degree or a vocational training within the laundry operation and previous experience in a similar role. Good command of written and verbal English communication skills are essentials and computer knowledge is an added advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Dry Cleaner – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669696
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Dry Cleaner you are responsible to ensure that laundry service, required by our guest is done on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Ensure that all items for dry cleaning are correctly marked
• Check and test garments for color fastening
• Check for any damage on received laundry prior to dry cleaning process
• Refill chemicals, clean filters and service the machines as needed
• Operate dry cleaning machine and ensure a high standard of dry cleaning
• Load and unload of dry cleaning machines with correct load amount
• Ensure the proper operation of all machinery and report any defects
• Change padding on machines as needed and assist and train other laundry colleagues in the process of dry cleaning
• Be full conversant with fire and safety procedures and adhere to them

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experiences as a Dry Cleaner in a high volume laundry. Good command of English and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be customer driven, pleasant and a courteous individual with an approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Laundry Order Taker (Saudi only) – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

APPLY HERE

Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669697
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Order Taker you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Receive messages with regard to laundry pick up, deliveries, charges and special requirements from hotel guests
• Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards
• Ensure that guest services are met on time and that urgent requirements are done promptly
• Record all calls, room number, time of call and the name of the valet, who attended the call, in the logbook
• Receive outside guest and employee garments and pass them on for processing
• Inspect and sort cleaned items according to set procedures and make them ready for delivery or pick up after verifying they have been properly processed
• Mend all guest garments and ensure that all broken / missing buttons are replaced
• Record the laundry charges on the list and post the amount to guest account by using the micros machine
• Report any loss or damage of fixtures and equipment to the Laundry Manager
• Assist and replace the marker and assist supervisor with all paper work in the office
• Ensure the laundry is kept clean, neat and tidy
• Ensure that laundry employees are knowledgeable about hotel services and facilities

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experience in a similar position. Good command of written and verbal English communication skills are essentials. Computer knowledge or knowledge on micros system is a definite plus.

Knowledge & Competencies

The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Pressman – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

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Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669700
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Pressman you are responsible to ensure that laundry service, required by our guest is done on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Follow the policies and procedures of hotel and laundry department
• Work with conciseness in order to give the best results and good quality of work and keep regularly looking for other, more advanced pressing techniques
• Use proper care of pressing machines being used
• Responsible for proper operation, cleaning and maintenance of pressing machines
• Separate garments for appropriate pressing
• Handle all garments with care
• Know all pressing instructions and attend trainings and meetings within the department to be able to multitask
• Responsible when assigned to perform any other duties as designated by Superiors

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experiences as a Pressman in a high volume laundry. Good command of English and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be customer driven individual with an approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

 

Washer Man – Rotana Hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

APPLY HERE

Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669701
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Washer Man you are responsible to ensure that laundry service, required by our guest is done on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Follow the policies and procedures of hotel and laundry department
• Work with conciseness in order to give the best result and good quality of work and also look after other pressing section
• Sort out the house linen and guest laundry according to the color and fabric
• Aware of different washing programs for different garments
• Have good knowledge of washing products and how and where to use them
• Use proper care of washing machines and chemicals being used
• Handle all garments with care
• Know all washing techniques and attend trainings and meetings within the department
• Assist and train other laundry employees to enhance their skills and allow multitasking

Skills
Education, Qualifications & Experiences

You should ideally have a degree or a vocational training within the laundry operation and previous experience in a similar role in a high volume laundry. Good command of English and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Laundry Attendant – Rotana hotel – Medina Saudi Arabia

Jobs at Rotana Hotel Medina Saudi Arabia

APPLY HERE

Laundry Attendant
Al Manakha Rotana
Medina, Saudi Arabia
Expires in 2 months
Ref:JB4669702
New
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Attendant you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Ensure that the policies and procedures of hotel and laundry department are followed
• Work with conciseness in order to give the best results and good quality of work
• Manage proper care of flat iron being used
• Feed food & beverage linen to the flat iron
• Fold bed sheets and towels as per hotel standards
• Responsible when assigned to perform any other duties by Superiors
• Be full conversant with fire and safety procedures and adhere to them

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experience in a similar role in the hotel field. Good command of English and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Front Office Agent – Swissotel – Makkah Saudi Arabia

jobs at swissotel makkah saudi arabia

APPLY HERE

Swissôtel Makkah

Location Mecca, Makkah, Saudi Arabia

Category Rooms SWISSOTEL

Job Start Date : 01/03/2023

Job Type Permanent

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissotel Makkah description:

Swissotel Makkah is Swissotel’s first hotel to open in Saudi Arabia. The hotel offers 1487 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissotel Makkah is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for pilgrims to reach Al Masjid Al Haram.

Summary of Responsibilities:
Reporting to Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Qualifications:

Proficiency in English (verbal and written), second language an asset
Previous customer related experience preferred
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

Marketing Manager – Ibis Hotel – Jeddah Saudi Arabia

jobs at ibis hotel jeddah centre saudi arabia

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ibis Jeddah City Center

Location Jeddah, Makkah, Saudi Arabia

Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing IBIS

Job Start Date : 02/03/2023

Job Type Permanent
Job Description
In this role, you will be responsible for managing and executing our digital and social media strategies to drive online sales, increase brand awareness, and engage with our target audience.

 

Job Description

Develop, contribute and manage the digital & social platforms

All strategies must be aligned with the Hotel’s brand image and culture. Provide cohesive analysis of market trends and competitive data to determine strategies that are up to date with current market and competitive conditions.

 

Duties and Responsibilities

· Propose, contribute and update new promotional content for each Hotel’s website

· Manage, propose and collaborate with property marketing to generate

social media content

· Research and analyse related market trends and competitive data for developing of effective marketing and social strategies

· Create electronic marketing collaterals for on-line and social usage

· Assist in the development and execution of marketing plans for website development, social media platforms, search engine marketing & online advertising

· Customize strategies and execute different marketing programs and digital campaigns for different hotel products

· Constant monitoring and reporting of the different platforms and programs for accuracies and efficiency of execution and sharing purposes

·Any other ad-hoc duties as assigned by the Head of Department

Work Experience
· Diploma in Marketing/ Marketing Communications or relevant

· 2 – 3 years’ experience in a similar role (media/digital/e-commerce)

· Resourceful with good attention to details and writing skills

· Proficient in MS Excel, MS Words, WordPress and Elamentor

· Experience in Video, Editing and Copywriting will be an advantage

 

Barista (Saudis Only) – Pullman hotel – Makkah Saudi Arabia

Jobs at Pullman hotel zamzam makkah Saudi Arabia

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Barista (Saudis Only)
Pullman ZamZam MakkahLocation Mecca, Makkah, Saudi Arabia

Category Food & Beverage PULLMAN

Job Start Date : 02/03/2023

Job Type Permanent

Barista

 

We are looking for a Barista to be an effective member in Pullman Zamzam Makkah and a great assist to the Food Beverage department and help in the development of the hotel.

Being a Pullman employee means embodying and conveying the brand mindset through the values of open mindedness, forward thinking and drive.

 

What is in it for you:

ALL Heartist benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

 

 

Greet customers as they enter
Give customers drink menus and answer their questions regarding ingredients
Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
Prepare beverages following recipes
Serve beverages and prepared food, like cookies, pastries and muffins
Following the proper methods and techniques of making coffee
Receive and process payments (cash and credit cards)
Keep the bar area clean
Maintain stock of clean mugs and plates
Check if brewing equipment operates properly and report any maintenance needs
Comply with health and safety regulations
Communicate customer feedback to managers and recommend new menu items

 

Your experience and skills include:

Certified Barista
Experience in the same field
Good English Language
Strong attention to detail, highly responsible, organized & reliable
Strong interpersonal and problem solving abilities
Ability to multi-task and work well under pressure
Excellent communication skills

Your team and working environment:

Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba.